paging gm?

[Treten]

I paged a gm and have been in the que for a hour and a half now is there a reason it's taking this long?

 

[Kraden]

Might have something to do with this game being Free 2 Play, and the staff being smaller then games like, WoW. Patience man, get it. Or make a post on here about something and the community can try and help, and given enough spotlight, the GMs will come when they can.

 

[Treten]

I understand its F2P but its been 4 hours now and im still 2nd in que. It should take maybe 45 min to help a person not 4 hours its crazy. a hour is understandable but 4 hours is making me want to give up.

 

[Treten]

And then i got disconnected and im number 5 in the que!!!! WTF!!!!!!

 

[Kraden]

And then i got disconnected and im number 5 in the que!!!! WTF!!!!!!

It is because there is no staff online. Like I said there is a minimal staff running this show, so when you open a page it goes into the qeue which means nothing if there isn't any staff online

 

[JoeB]

Treten your in game page was for donation coins which is personally handled by Shane. I hope you will be patient with them. Shane is not always available right away however he will deliver within the 24 hour period I assure you and many other players will assure you of this. Please if you have any in game questions feel free to page we are very efficient at answering pages. While answering all other pages, we intentionally leave donation-related pages up (in queue) so that at Shane's earliest convenience, he can address them with the fastest form of reference.